RALEIGH, NC – Legal Aid of North Carolina (LANC), a leading civil legal service provider committed to equal access to justice, is pleased to announce the appointment of Scheree Gilchrist as its Chief Innovation Officer. In this strategic role, Gilchrist will spearhead the innovation initiatives at LANC, fostering a culture of creativity, collaboration, and efficiency to advance the organization’s vision for an inclusive justice system.
Under Gilchrist’s leadership, LANC will launch the Innovation Lab, a new venture dedicated to exploring and implementing innovative solutions within the organization. The lab will serve as a hub for interdisciplinary teams to collaborate, develop, and test ideas that allow legal services to be delivered more efficiently to North Carolinians.
Expressing her enthusiasm for the new role, Gilchrist stated, “Legal Aid of North Carolina is proud to be the first legal services organization in the country to launch an innovation lab. We are leading in the innovation space because we understand that technology paired with a human-centered collaborative approach can improve and scale our work.”
As the Chief Innovation Officer, Gilchrist will develop and execute a comprehensive and sustainable innovation strategy that aligns with LANC’s vision of being an innovative, creative, and progressive legal services provider. Beginning with modernizing the intake process, LANC will collect more data and adjust its service offerings to better meet existing needs, particularly in rural areas.
“1.5 million North Carolinians are eligible for our services,” said new LANC CEO Ashley Campbell. “We do not have sufficient financial resources to meet that need. We must innovate in order to improve client service delivery, particularly in rural areas of the state.”
Gilchrist brings a wealth of experience and expertise to her new role. She graduated with honors from the University of the West Indies School of Law and holds an LL.M. from Duke Law School. She has been an integral part of the LANC team since 2006, starting as a staff attorney and progressing through various roles within the organization. During her tenure, Gilchrist demonstrated exceptional leadership as she transitioned from being a supervising attorney to managing attorney of LANC’s Centralized Intake Unit.
By embracing a human-centered approach, LANC will work towards reshaping the landscape of civil legal services and breaking down barriers that hinder equal access to justice. Through Gilchrist’s strategic guidance, LANC aspires to set new standards for innovation within the legal sector and create a lasting impact on the lives of those in need.
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To learn more about the Innovation Lab, visit legalaidnc.org/innovation-lab or contact Scheree Gilchrist at LANCinnovates@legalaidnc.org.