LANC-LIA provides efficient and high-quality legal information to underserved communities by offering reliable information, multilingual answers to general civil legal questions, and referrals to additional resources. This innovative tool aims to address the justice gap by automating routine communications and providing self-service options for simple legal matters. Leveraging advanced natural language processing algorithms, LANC-LIA focuses on areas such as domestic violence, child custody, landlord-tenant issues, and consumer law, ensuring precise and relevant responses to user queries.
Instructions for Using LANC- LIA
What Can LANC-LIA Do?
Answer Questions: If you have a question about the law, like “What should I do if my landlord won’t fix things?” LIA can help you.
Provide Information: LIA can give you information about legal topics, like child custody or consumer rights.
Give Referrals: If you need more help, LIA can tell you where to find more resources or who to contact.
What Does LANC-LIA Not Do?
LANC-LIA does not provide legal advice. It cannot answer specific questions related to your case but can only respond to general inquiries about the law in North Carolina.
How to Use LANC- LIA
First, click all of the blue buttons that appear, such as “Understood” to make sure you understand what LIA does and how it works.
Start with a Simple Question: Type your question in the chat box. For example, “What are my rights as a tenant?”
Be Clear and Specific: The more details you give, the better LIA can help. For example, instead of asking, “What do I do?” try “What do I do if my landlord won’t fix the heating?”
Follow the Prompts: If LIA asks for more information, just answer its questions to get the best help.
Examples of Questions to Ask
“What should I do if my landlord won’t fix things?”
“How can I get help for a domestic violence issue?”
“What are the rules for child custody in North Carolina?”
To translate these instructions, use our language tool in the bottom left of the screen.
Para traducir estas instrucciones, utiliza nuestra herramienta de idiomas en la parte inferior izquierda de la pantalla.
Remeber: LIA is here to help you find information and resources. If you need more help, LIA can guide you to the right place. Please note, LANC-LIA does not provide legal advice. Individuals should consult with an attorney for any specific legal questions.