Author: Helen Hobson

Legal Aid of North Carolina (LANC) celebrated the opening of its new Raleigh office Monday evening with a ribbon cutting and community gathering at Beacon Point, a collaborative community hub in Southeast Raleigh.

The office, located at 1425 Promise Beacon Circle, Suite 201, will serve as a central hub for delivering civil legal services to residents of Wake and Johnston counties. The move expands LANC’s capacity to provide help to more individuals and families in crisis.

Funding from the City of Raleigh through the American Rescue Plan Act (ARPA) helped make the project possible.

Former Raleigh Mayor Mary-Ann Baldwin, who supported the effort to secure funding, praised LANC’s work during the ceremony.

“When Ashley told me they want to put legal services here, I thought…Talk about a lifesaver for people,” Baldwin said. “This whole community is about building people up, is about changing their lives, improving their lives, and I am so proud to be here today and so proud of what you’ve accomplished.”

The new office is part of Beacon Point, a development created to connect families with health care, financial services, small business resources and nonprofit programs near existing affordable housing, childcare and education options. The campus is expected to serve approximately 85,000 people annually and create about 90 permanent jobs. It is located along GoRaleigh transit routes and directly on the Walnut Creek Greenway to improve accessibility.

Ashley Campbell, CEO of Legal Aid of North Carolina, said the opening represents progress during a period of major statewide funding challenges affecting the civil legal aid sector.

“Our mission does not waver,” Campbell said. “We want spaces like this all across North Carolina, particularly in rural areas.  We need for IOLTA funding to be restored for civil legal aid so that we can invest financial resources in NC communities where there are not large municipal budgets like there are in Raleigh.  Every deserves fairness and access to our courts.”

Legal Aid of North Carolina is the state’s largest nonprofit law firm and serves all 100 counties.

Author: Helen Hobson

Legal Aid of North Carolina has been in the news this week, and for good (or not so good) reason. A statewide freeze on one of our key funding sources, the North Carolina Interest on Lawyers’ Trust Accounts (IOLTA) program, has sent shockwaves through the civil legal aid system and the communities we serve.

The freeze, passed as part of Senate Bill 429 (the Public Safety Act), halts IOLTA grants and removes more than $6.3 million in funding from Legal Aid of North Carolina. These dollars do not just support our work. They support people. Veterans seeking stability. Survivors of domestic violence finding safety. Seniors protecting their independence. Families recovering from disasters.

Recent coverage from WFAE, The Charlotte Observer, Law360 and The Rocky Mount Telegram highlights what is at stake. Rural communities are especially vulnerable, and we’re already seeing the effects. The closure of our Rocky Mount, Pembroke, and Goldsboro offices means thousands of North Carolinians in Edgecombe, Greene, Lenoir, Nash, Wayne, and Wilson counties will lose a nearby lifeline for critical legal help.

If a resolution does not come soon, more offices, mostly in rural communities, are at risk of closing.

We want to be clear: this is a difficult moment, but not a defining one.

Legal Aid of North Carolina was built for moments like this. For more than two decades, we have stood shoulder to shoulder with our neighbors in every county across the state, helping them find safety, stability, and justice when it mattered most. That commitment remains unshaken.

When one community is hurt, all of North Carolina feels it.

The freeze on IOLTA funding does not just affect Legal Aid. It affects our veterans trying to access earned benefits, our seniors facing abuse or exploitation, and survivors of violence who depend on protective orders to stay safe.

Even in the face of this challenge, North Carolina’s spirit of compassion and community is shining through. Foundations, partners, and supporters across the state are stepping forward to help bridge the gap and ensure our neighbors continue to have access to justice and hope.

As our CEO Ashley Campbell said, “We’re living out the values that make North Carolina strong.”

That strength comes from people like you, people who believe that fairness, dignity, and opportunity should not depend on income or ZIP code.

This moment is about more than funding. It is about protecting our neighbors and preserving the values that make our state stronger together.

We need people like you to speak up, spread the word, and support our work. Together, we can ensure that North Carolina hears the call for justice and that every community has access to the legal help they deserve.

Author: Helen Hobson

Thousands of North Carolinians in rural counties at risk of losing a fair shot at justice

RALEIGH, N.C. (Oct. 21, 2025) — Legal Aid of North Carolina, the state’s largest nonprofit law firm, announced today that it will close its Rocky Mount office following a statewide freeze on one of its key funding sources — the North Carolina Interest on Lawyers’ Trust Accounts (IOLTA) program.

The Rocky Mount office has long served families across Edgecombe, Greene, Lenoir, Nash, Wayne and Wilson counties, providing critical legal help to veterans, seniors, survivors of domestic violence, and families recovering from disasters. The closure means thousands of North Carolinians in eastern North Carolina will lose access to legal protections that safeguard their homes, safety and livelihoods.

For more than 20 years, Legal Aid of North Carolina has made access to justice in rural areas a key priority. It is the only law firm that helps North Carolinians in all 100 counties.

“When Legal Aid defends families, protects seniors and gives veterans a fair chance, we’re living out the values that make North Carolina strong,” said Ashley Campbell, CEO of Legal Aid of North Carolina.

“In places like Rocky Mount, we have stood with people working hard to rebuild their lives after loss — survivors of domestic violence seeking safety, veterans navigating the benefits they earned through service, seniors protecting their independence, and families recovering from disasters like Hurricane Helene,” Campbell said. “When we say the Pledge of Allegiance, we promise liberty and justice for all. Our flag reminds us of that promise every day. This is what IOLTA funds are for — making those words real for every North Carolinian. We are deeply disappointed that we cannot use those funds to serve the people in Nash County who deserve fairness and protection under the law.”

Legal Aid of North Carolina will lose approximately $6.3 million in IOLTA funding due to the freeze.

Established nearly 50 years ago, IOLTA was created to promote justice through the private legal sector, allowing interest earned on lawyers’ client trust accounts to fund civil legal aid for people who need it most. The program reflects a simple, shared principle: fairness and opportunity should be available to all, regardless of income.

In recent months, IOLTA funding has become caught up in broader political debates, but Legal Aid of North Carolina does not engage in political activity and remains solely focused on providing legal help to neighbors, veterans, seniors and families across the state.

In fiscal year 2024–25, IOLTA funding made possible $5 million in disaster-related legal services and more than 3,000 protective orders for victims of domestic violence and their children. Without IOLTA funding, Legal Aid of North Carolina estimates that thousands of North Carolinians — including veterans, seniors, survivors of domestic violence and disaster victims — will go unserved. Rural areas will be hardest hit, with 48 of North Carolina’s 100 counties already considered “legal deserts.”

“We have had an office in Rocky Mount for many years,” said Ayanda Meachem, managing attorney for Legal Aid of North Carolina’s Wilson, Goldsboro and Rocky Mount offices. “This closure represents the loss of a physical presence in a rural community we’ve been proud to serve. We remain committed to supporting Rocky Mount residents through remote services and partnerships with other organizations.”

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Want to help us close the funding gap caused by the IOLTA freeze? Click here to make a difference.

Author: Helen Hobson

When Ms. Johnson (name changed for privacy) found a lease-to-own home, she let herself believe that life was finally turning a corner. After months of sleeping on couches and spare beds, she and her nine-year-old daughter could have a place to call their own. The monthly payment was just within reach. For the first time in a long time, she felt hope. 

But that hope was short-lived. 

The company that owned the property made it clear they would not be responsible for repairs or safety. Desperate for stability, Ms. Johnson signed the lease anyway. Almost immediately, the house began to fail her family. 

The roof leaked. Toilets overflowed. Faulty wiring sparked small fires. The heat barely worked, forcing Ms. Johnson and her daughter to huddle together in one room during the coldest nights of winter. 

Still, she tried to hold on. Believing she had no choice, she spent what little money she had on repairs. That left her short on rent, and the company seized the opportunity to pile on unlawful late fees. With every payment, she slipped deeper into debt. What Ms. Johnson did not realize was that this practice violated North Carolina consumer protection laws. 

This was no small-town landlord trying to get by. It was a powerful real estate investment firm, part of a business model designed to prey on families with few options. They offered the dream of homeownership, but in reality trapped people in dangerous homes and spiraling debt. 

That is when Legal Aid of North Carolina stepped in. 

Our Consumer Practice Group teamed up with Rebecca Laton of our local office and fought alongside Ms. Johnson, standing up to the company in months of motions, depositions, and ultimately a multi-day trial. For the first time, Ms. Johnson’s voice was heard in a courtroom. And this time, she won. 

The court awarded her more than $94,000 for unfair debt collection, with attorney’s fees still to be determined. 

“This was a fabulous result, and we hope the impact will change the behavior of this and other companies,” said Jack Lloyd, Consumer Practice Group Manager. “But unfortunately, the number and types of scams targeting North Carolinians is relentless. From contractors swindling disaster victims to illegal debt collection to real estate scams tricking the elderly out of their homes, consumer fraud is a battle at the core of our mission to defend North Carolinians from exploitation.” 

Ms. Johnson’s story is about more than one family. It is about exposing predatory business models. It is about protecting vulnerable people from being exploited simply because they want a safe place to live. 

Today, Ms. Johnson and her daughter finally have a chance at stability. Her courage, combined with Legal Aid’s advocacy, sends a powerful message: when North Carolina families are threatened by predatory businesses, they are not alone. Legal Aid will be there to fight for them—and to win. 

Author: Helen Hobson

A Story of Land, People, and Resilience in Western North Carolina
By Helen Headrick

In Western North Carolina, where ridgelines roll like waves and creeks cut through ancient valleys, the land speaks in quiet, powerful ways. For Jonathan Perry, a lawyer, hiker, and regional leader with Legal Aid of North Carolina, it’s always been a conversation worth listening to.

“I need the mountains,” Jonathan says plainly. “There’s something in me that needs them. Needs the quiet, the solitude, the strength. And there’s something in the people here that mirrors that terrain. They’re just as rugged. Just as resilient.”

Jonathan has spent most of his legal career in the western part of the state, living and working in places like Morganton, Sylva, and Boone. He currently manages Legal Aid of North Carolina’s offices across the far western counties, leading a team of attorneys who serve low-income residents facing serious legal challenges: housing, disaster recovery, and domestic violence. It’s work that often happens behind the scenes. But in the wake of Hurricane Helene, that changed.

“When Helene came through, it was unlike anything I’d ever seen,” Jonathan says. “The rivers didn’t just flood. They moved. I mean literally moved. We’re talking about maps being redrawn, about land that won’t ever be the same again.”

For a region already shaped by water and time, Helene brought a new kind of violence. Creeks surged into rivers, landslides shut down the Blue Ridge Parkway, and in some places, entire hillsides were swept away. Trails vanished, forests fell, and families found themselves cut off, sometimes for weeks, with no power, no roads, and no way to get help.

Jonathan saw it all up close. Legal Aid of North Carolina staff fanned out across counties, setting up in shelters and community centers, responding to calls, walk-ins, and urgent requests.

“The needs were immediate and overwhelming,” he says. “People had lost everything—possessions, homes, family members, neighbors, and IDs. We had folks showing up at Red Cross shelters who couldn’t prove who they were anymore. And without ID, you can’t apply for FEMA aid. You can’t get food stamps. You can’t rebuild your life.”

One case that stays with him is a man who lived in a tent near the French Broad River. “He lost everything in the flood—documents, clothes, his entire shelter. And the kicker was, without identification, he had no way to access support. That’s where we stepped in.”

Jonathan and his team helped hundreds of people find their footing. They replaced IDs, filled out aid applications, and simply showed up for those with no one else to turn to. But carrying that much loss takes its toll.

“There comes a point where you carry too many stories,” he says. “And when that happens, you have to find a place to set them down.”

For Jonathan, that place is the trail. He took time off, packed his gear, and headed into the woods. Into quiet. Into solitude. Into the kind of healing only the mountains can offer.

“When I hike, I’m not solving problems,” he says. “I’m just breathing. Moving forward, one step at a time.”

Jonathan’s connection to the Appalachian landscape goes beyond the scenery. For him, it’s deeply personal. He started hiking in college, spending spring breaks exploring mountain trails. Later, when he moved to Western North Carolina, it became part of his daily rhythm.

“There’s something called ‘forest bathing’ in Japanese culture,” he explains. “It’s the idea that just being in the forest lowers your stress. That’s absolutely true for me. When I’m out there, I’m not a lawyer, not a manager. I’m just Jonathan.”

His favorite spots? Max Patch, a bald on the Appalachian Trail in Madison County, where the mountains stretch in every direction. Joyce Kilmer Wilderness, home to towering old-growth poplars. “There’s magic in those places,” he says. “You feel small in the best way. You feel part of something ancient.”

Hiking isn’t just recreation for Jonathan. It’s how he handles the emotional weight of his job. “This work is hard,” he says. “You listen to trauma every day. People come to you after the worst thing that’s ever happened to them and ask for help. If you don’t have an outlet, it’ll eat you alive.”

That’s why he encourages his staff to find a restorative hobby, something just for them. “You need joy in your life,” he says. “Something you can pour yourself into that gives back in a healthy way. For me, that’s hiking.”

And after Helene, the trails gave him something else: perspective. “When you’re climbing 3,000 feet over four miles with a pack on your back, you’re reminded what effort feels like. You’re reminded that progress takes time. You can’t outpace the mountain. You have to go at its pace.”

What struck Jonathan most after Helene wasn’t just the damage. It was the grassroots brilliance of the community response.

“In places like Mitchell and Yancey counties, everything shut down—roads, water, power. But within a day, people mobilized,” he recalls. “The fire departments became command centers. Volunteers ran supply chains from the high school. Cadaver dogs worked the rivers. It was like a war room, but run by pastors’ wives and high school teachers. It was incredible.”

He remembers daily briefings—tight, no-nonsense meetings where everyone had three minutes to report. “No soapboxing. No politics. Just: ‘This is what we’re doing today. Who needs help?’ And it worked. Duke Energy said they were 30 days ahead of schedule because of the community effort. That’s resilience.”

But the real lesson wasn’t in logistics. It was in the spirit. “These were people who’d lost their homes, who were still scrubbing mold out of their basements, and they were showing up to volunteer for their neighbors. There’s a toughness here, a generosity, that’s hard to describe.”

He pauses, then adds, “But I’ve seen it before. In the trails. In the land. These mountains have survived colonization, deforestation, industrialization, and now climate disaster. They’re still standing. And so are the people.”

There’s a passage Jonathan often returns to from On the Spine of Time by Harry Middleton:

“There is something in me that needs mountains and fast mountain streams… There is no true wilderness here, but there is wildness, honest and deep and as much as a man could hope for. These mountains are sincere. They are a place of margins rather than pristine grandeur. There is as much ruin along these ridges, deep in these valleys, as there is natural glory. In these thick forests man and the land have collided again and again, battled for hundreds of years, and still there is no clear victor.”

That quote, Jonathan says, captures it perfectly. “We’re not here to conquer this place. We’re here to live with it. And when disaster hits, like Helene did, we see that the land and the people are inextricably connected. Both scarred. Both strong. Both still here.”

As tourism slowly returns and trails reopen, Jonathan continues to hike—sometimes alone, sometimes with his young daughter, sometimes just to feel like himself again. “Every time I reach a summit, I think: this land has been through hell and back. And it’s still beautiful.”

Western North Carolina is still recovering. But like its terrain, and the people who call it home, it’s not going anywhere.

Author: Helen Hobson

The new issue of our pro bono newsletter is hot off the presses! Learn about all the innovative and impactful ways we partner with the private bar to make a meaningful difference for North Carolinians in need.

Table of contents

  • Pro Bono Team Fall Kick-Off
    • Virtual introduction to Legal Aid of NC pro bono projects – September 24
  • Domestic Violence Awareness Month
    • Looking for volunteer attorneys in Wake and Johnston counties
    • CLE on multi-system responses to domestic violence – October 16
  • Housing Conditions Lawyer on the Line Recap
    • Law students assisted clients across NC with housing repair and habitability issues
  • Ask a Lawyer – WNC Disaster Recovery Hotline Recap
    • 56 attorneys and 46 call screeners helped 347 survivors in Western NC
  • Expunction Session Recap
  • Volunteers assisted clients with expunction petitions in Raleigh
  • Charlotte Triage Program
    • About Charlotte Triage and partnership impact
    • Charlotte Triage Pro Bono Partnership Day Recap
    • Thanks to September 3 Charlotte Triage Volunteers
    • Upcoming Charlotte Triage events:
      • Lawyer on the Line – October 9
      • Child Custody Complaint Drafting Event – October 16
      • Eviction Courthouse Clinics – October 21 & 23
      • Lawyer on the Line – November 13
      • Eviction Courthouse Clinics – November 18 & 20
  • Upcoming Events
    • September 24 – Virtual pro bono project introduction
    • October 9 – Charlotte Triage Lawyer on the Line
    • October 16 – Expunction Session & Custody Drafting Event
    • October 21 & 23 – Eviction Courthouse Clinics
    • November 13 – Lawyer on the Line
    • November 18 & 20 – Eviction Courthouse Clinics
  • Volunteer Spotlights
    • UNC School of Law Community Development Law Clinic
  • Virtual Legal Education Presentations
    • Topics: Child custody & simple divorce
    • Monthly presentation schedule and volunteer details
  • Pro Bono Go Opportunities
    • Assist disaster survivor with contractor dispute
    • Help Helene survivor with HOA lien dispute
    • Help Helene survivor with FEMA appeal for rental
    • Help single mother get deposit returned
    • Volunteer Wills Program – statewide need
    • File claim for tenant improperly locked out

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Past Issues

2025

Author: Helen Hobson

Legal Aid of North Carolina is proud to announce that Celia Pistolis, Chief Legal Officer and General Counsel, has been inducted into the 2025 Legal Practice Hall of Fame — the first legal services attorney ever to receive this honor. The recognition highlights her extraordinary career in public interest law, marked by over four decades of service, leadership, and commitment to justice. 

Established by the North Carolina Bar Association, the Legal Practice Hall of Fame is the highest honor an attorney can receive in North Carolina. It recognizes lawyers over the age of 60 who have practiced law for at least 30 years—20 of them in North Carolina—and who have consistently demonstrated the highest ethical and professional standards. Inductees are also celebrated for their exceptional service to the legal profession and their communities. 

“This is a deeply meaningful and well-deserved honor for Celia and for the entire legal services community,” said Ashley Campbell, CEO of Legal Aid of North Carolina. “Celia has spent her career fighting for fairness, mentoring hundreds of lawyers, and ensuring that justice reaches those who need it most. She has set the gold standard for what it means to be a public interest lawyer.” 

Since joining Legal Aid of North Carolina in 1983, Celia has led one of the largest legal teams in the state—approximately 225 attorneys—and has directed the organization’s appellate work, handling 10–12 appeals annually. Her guidance has been instrumental in strengthening access to justice across North Carolina. 

Outside of Legal Aid, Celia has influenced the broader legal landscape through her roles as an Adjunct Professor of Law at UNC-Chapel Hill and North Carolina Central University, and as Chair of the Equal Justice Alliance, where she coordinates statewide civil legal aid efforts. She has also served on the North Carolina State Bar’s Authorized Practice Committee, helping protect the public and uphold ethical standards in the profession. 

Celia’s long list of accolades includes being named Outstanding Legal Services Attorney of the Year by the NC Bar Association in 2001 and receiving the UNC Law Distinguished Alumnus Award in 2012—the first legal services attorney to do so. A native of North Carolina, she earned her BA with Honors in Classics and her JD from the University of North Carolina at Chapel Hill. 

“I am truly humbled,” said Pistolis. “I hope others are inspired to view public interest law as an essential part of our profession—work rooted in empathy, fueled by justice, and driven by the belief that legal advocacy can and does transform lives.” 

Author: Helen Hobson

Legal Aid of North Carolina (LANC) announced yesterday a $300,000 grant from the SECU Foundation to support its Innovation Lab. The grant was celebrated with a check presentation and a tour of LANC’s new Raleigh office and Innovation Lab space at Beacon Point.  

ANC’s Innovation Lab is the first of its kind in the civil legal services field and is focused on modernizing how legal services are delivered to low-income North Carolinians. The SECU Foundation’s support will help expand services across the state, especially in rural and underserved communities, using technology, data-driven decision-making and community partnerships. 

“The Innovation Lab represents a bold new vision for legal aid, and we are honored to have the support of the SECU Foundation to help bring it to life,” said Ashley Campbell, CEO of LANC. “This funding will allow us to invest in cutting-edge tools, strengthen rural outreach and increase our capacity to serve the more than 2 million North Carolinians who qualify for our services but too often go without help.” 

The Innovation Lab is already leading several transformative initiatives. These include the creation of an AI-powered legal information assistant; an updated and more accessible online application; a mobile intake unit to serve rural counties; and partnerships with libraries and community-based organizations to expand access to legal support and information. 

“Access to justice should not depend on where you live or how much money you make,” said Scheree Gilchrist, chief innovation officer at LANC. “This partnership with SECU Foundation is a major step toward building a more inclusive, responsive legal system that truly meets people where they are.” 

Civil legal needs in North Carolina are widespread and growing. More than 71% of low-income residents experience at least one civil legal problem annually, often involving housing, health care, domestic violence or veterans’ benefits. Yet there is only one legal aid attorney for every 8,000 low-income North Carolinians, compared with one private attorney for every 367 residents. LANC’s Innovation Lab is working to close this justice gap and reach those who have historically been left behind. 

LANC, the largest nonprofit law firm in the state, serves all 100 counties. In 2023, the organization handled more than 25,000 cases and generated more than $23 million in financial benefits for its clients. 

The SECU Foundation’s investment in the Innovation Lab reflects a shared commitment to improving lives, expanding opportunity and building stronger communities across North Carolina. 

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About Legal Aid of North Carolina 
Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people to ensure equal access to justice and remove legal barriers to economic opportunity. With offices across the state, Legal Aid of North Carolina serves all 100 counties and focuses on issues affecting housing, domestic violence, education, employment, public benefits, and more. Learn more at www.legalaidnc.org

About SECU and SECU Foundation 

A not-for-profit financial cooperative owned by its members, and federally insured by the National Credit Union Administration (NCUA), SECU has been providing employees of the state of North Carolina and their families with consumer financial services for 88 years. SECU is the second largest credit union in the United States with $55 billion in assets. It serves more than 2.8 million members through 275 branch offices, 1,100 ATMs, Member Services Support via phone, www.ncsecu.org, and the SECU Mobile App. The SECU Foundation, a 501(c)(3) charitable organization funded by the contributions of SECU members, promotes local community development in North Carolina primarily through high-impact projects in the areas of housing, education, healthcare, and human services. Since 2004, SECU Foundation has made a collective financial commitment of over $300 million for initiatives to benefit North Carolinians statewide. 

Author: Helen Hobson

Submission Deadline: Friday, August 22nd, 2025, 5 pm 
Contact: strategicplanrfp@legalaidnc.org  
Website: https://legalaidnc.org 

Legal Aid of North Carolina is seeking a consultant or firm to help develop a bold and actionable Strategic Action Plan for 2026–2030.

We’re looking for a partner who can guide us through a participatory, learning-focused planning process that centers community impact, people-first outcomes, and long-term transformation.

See the full FRP below.

Author: Helen Hobson

The new issue of our pro bono newsletter is hot off the presses! Learn about all the innovative and impactful ways we partner with the private bar to make a meaningful difference for North Carolinians in need.

Table of contents

A Difficult Update from Legal Aid of North Carolina

  • Funding challenges and staff reductions
  • Call for support

Recognition at the 2025 NCBA Annual Meeting

  • Outstanding Collaborative Pro Bono Award
  • Honorees and where to learn more

Raleigh Second Chance Event

  • Event summary and impact
  • Volunteer opportunities

Charlotte Triage Program

  • About Charlotte Triage
  • Save the Date: September 18, 2025
  • July 15 Lawyer on the Line Recap
  • Upcoming Events
    • Courthouse Clinics: July 29 & July 31
    • Lawyer on the Line: August 6

WNC Disaster Recovery Hotline Event

  • Second event announcement
  • Volunteer roles and sign-up

Volunteer Spotlights

  • Maxwell Bertini (Charlotte)
  • Edward Boltz (Durham)
  • Andrea Davis (Greensboro)

Virtual Legal Education Presentations

  • Topics: Child Custody & Simple Divorce
  • Volunteer details and dates

Pro Bono Go Opportunities

  • Caveat Action – Haywood County
  • Quiet Title Action
  • Simple Will & Estate Planning Assistance

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Past Issues

2025

2024

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2023

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