Archives: Clinics

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The extra food stamp (FNS/SNAP) payment, officially called Emergency Allotments, will end in February 2023.

Starting in March, you will only get your regular food stamp payment loaded to your EBT card. There will be no second payment later in the month.

Attend our FREE Emergency SNAP Clinic to learn more about what steps you should take.

For your convenience, we hold all of our clinics electronically using Facebook Live and Zoom. All of the clinics are completely free and open to the public.

  • Facebook Live: To participate using Facebook, visit our Facebook Live page when the clinic starts. You do not need a Facebook account to watch the presentation, but you do need an account to send questions to the presenters. Sign up for a free Facebook account.
  • Zoom: To participate using Zoom, use the listing below to register for the clinic you are interested in. You do not need a Zoom account to participate in the clinic. Once you register, you will receive an email containing a link to the Zoom presentation. When the clinic starts, click the Zoom link to join.

Archives: Clinics

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For your convenience, we hold every Listen & Learn electronically using Facebook Live and Zoom. All the clinics are completely free and open to the public. 

  • Facebook Live: To participate using Facebook, visit our Facebook Live page when the presentation starts. You do not need a Facebook account to watch the presentation, but you do need an account to send questions to the presenters. Sign up for a free Facebook account. 
  • Zoom: To participate using Zoom, use the listing below to register for the clinic you are interested in. You do not need a Zoom account to participate in the clinic. Once you register, you will receive an email containing a link to the Zoom presentation. When the event starts, click the Zoom link to join. 

Archives: Clinics

← Back to Criminal Record Expunction

Attend our free Criminal Record Expunction Clinic to learn if you can remove any information from your criminal record. Sign up for the clinic here.

The clinic will provide you with general legal information and guidance only. The clinic will not provide you with specific, individual legal advice. If you need more help after the clinic, call our toll-free Helpline to apply for help.

You may be able to ask the courts to expunge dismissed charge records and not guilty decision records on your own. Review our Criminal Record Expunction resource for more information.

For your convenience, we hold all of our clinics electronically using Facebook Live and Zoom. All of the clinics are completely free and open to the public.

  • Facebook Live: To participate using Facebook, visit our Facebook Live page when the clinic starts. You do not need a Facebook account to watch the presentation, but you do need an account to send questions to the presenters. Sign up for a free Facebook account.
  • Zoom: To participate using Zoom, use the listing below to register for the clinic you are interested in. You do not need a Zoom account to participate in the clinic. Once you register, you will receive an email containing a link to the Zoom presentation. When the clinic starts, click the Zoom link to join.

Archives: Clinics

← Back to For Seniors

The Listen & Learn will provide you with general legal information and guidance only. The clinic will not provide you with specific, individual legal advice. If you need more help after the clinic, call our toll-free Helpline 866-219-5262 to apply for help.


Other organizations host similar events. If you live in Eastern North Carolina, check out the free Advance Care Planning clinics hosted by ECU Health. If you live in the Charlotte area, check out the free Advance Directive Workshops hosted by Atrium Health. 


For your convenience, we hold every Listen & Learn electronically using Facebook Live and Zoom. All the clinics are completely free and open to the public. 

  • Facebook Live: To participate using Facebook, visit our Facebook Live page when the presentation starts. You do not need a Facebook account to watch the presentation, but you do need an account to send questions to the presenters. Sign up for a free Facebook account. 
  • Zoom: To participate using Zoom, use the listing below to register for the clinic you are interested in. You do not need a Zoom account to participate in the clinic. Once you register, you will receive an email containing a link to the Zoom presentation. When the event starts, click the Zoom link to join. 

Archives: Clinics

← Back to Family Law


For your convenience, we hold every Listen & Learn electronically using Facebook Live and Zoom. All the clinics are completely free and open to the public. 

  • Facebook Live: To participate using Facebook, visit our Facebook Live page when the presentation starts. You do not need a Facebook account to watch the presentation, but you do need an account to send questions to the presenters. Sign up for a free Facebook account. 
  • Zoom: To participate using Zoom, use the listing below to register for the clinic you are interested in. You do not need a Zoom account to participate in the clinic. Once you register, you will receive an email containing a link to the Zoom presentation. When the event starts, click the Zoom link to join. 

Archives: Clinics

← Back to Government Benefits

Attend our free Social Security Disability Clinic to learn about the types of adult Social Security Disability benefits, how to qualify, the application process, and what you will need to show to prove that you are entitled to benefits. At the clinic, you will watch an instructional video. A volunteer attorney will be available to answer general questions.

The clinic will provide you with general legal information and guidance only. The clinic will not provide you with specific, individual legal advice. If you need more help after the clinic, call our toll-free Helpline to apply for help.

The clinic is held in locations throughout the state. If you do not see a clinic in your county, please check nearby counties. Sign up for the clinic here.

For your convenience, we hold all of our clinics electronically using Facebook Live and Zoom. All of the clinics are completely free and open to the public.

  • Facebook Live: To participate using Facebook, visit our Facebook Live page when the clinic starts. You do not need a Facebook account to watch the presentation, but you do need an account to send questions to the presenters. Sign up for a free Facebook account.
  • Zoom: To participate using Zoom, use the listing below to register for the clinic you are interested in. You do not need a Zoom account to participate in the clinic. Once you register, you will receive an email containing a link to the Zoom presentation. When the clinic starts, click the Zoom link to join.

Archives: Clinics

← Back to Healthcare Access

Note: Each month focuses on a different aspect of Medicaid eligibility and rights.

Watch a Prior Presentation

If you have questions about getting the care that you need through NC Medicaid, contact the NC Medicaid Ombudsman. The NC Medicaid Ombudsman is an independent organization that provides education, guidance and referrals to ensure that the more than two million North Carolinians with Medicaid coverage are able to access the health care and services they need. 

You can contact the Ombudsman when: 

  • You are not getting the care that you need. 
  • You have questions about a notice or bill you have received. 
  • You have already talked with your health care provider or health plan and have not been able to solve the problem. 
  • You have general questions about the complaint or appeal process. 

To contact the NC Medicaid Ombudsman: 


Additional Helpful Links

How do I apply for Medicaid? 

Who do I contact if I have a problem and don’t know what to do? 

Who do I call if I need help choosing a managed care plan or need to change plans? 

Who do I call if I want to change my Primary Care Provider? 

You should call Member Services for your Prepaid Health Plan. Here is their contact information: 

  • Amerihealth Caritas: 855-375-8811 
  • Carolina Complete Health: 833-552-3876, extension 2 
  • Healthy Blue: 844-594-5070 
  • United Healthcare Community Plan: 800-493-4647 
  • Wellcare: 866-799-5318 

Who do I contact if my health care services have been denied, changed, reduced, or terminated? 

  • You can call Legal Aid of North Carolina’s statewide Helpline at 866-219-5262 (toll-free). 
  • You may also apply online

For your convenience, we hold every Listen & Learn electronically using Facebook Live and Zoom. All the clinics are completely free and open to the public. 

  • Facebook Live: To participate using Facebook, visit our Facebook Live page when the presentation starts. You do not need a Facebook account to watch the presentation, but you do need an account to send questions to the presenters. Sign up for a free Facebook account. 
  • Zoom: To participate using Zoom, use the listing below to register for the clinic you are interested in. You do not need a Zoom account to participate in the clinic. Once you register, you will receive an email containing a link to the Zoom presentation. When the event starts, click the Zoom link to join.