Lawyer on the Line

Lawyer on the Line is our advice-only pro bono program. Working under the supervision of our attorneys, pro bono volunteers — attorneys, paralegals and law students! — provide critical legal advice over the phone to our clients struggling with common legal problems. Lawyer on the Line provides volunteers with a quick and impactful way to get involved with pro bono at Legal Aid NC.

Details

Volunteer types: NC attorneys, paralegals and law students.
Practice area: Housing conditions. Tenants who have serious but non-emergency problems with the living conditions in their homes.
Service level: Advice only. Volunteers provide legal advice over the phone to clients screened by Legal Aid NC.
Service format: Remote. Volunteers interact with clients over the phone.
Service duration: 1-2 hours per case, which includes preparing a follow-up advice letter to the client summarizing their legal issue and the legal advice provided to them.
Service location: Individually from the volunteer’s office or home, or as a group with colleagues from the volunteer’s employer or local bar.
Volunteer support: Malpractice insurance. Practice-area training and resources (guides, checklists, templates, etc.). Mentoring by an experienced Legal Aid NC attorney. Learn more.