Lawyer on the Line

Lawyer on the Line is our advice-only pro bono program. Working under the supervision of our attorneys, pro bono volunteers — attorneys, paralegals and law students! — provide critical legal advice over the phone to our clients struggling with common legal problems. Lawyer on the Line provides volunteers with a quick and impactful way to get involved with pro bono at Legal Aid NC.


  • Volunteer types: NC attorneys, paralegals and law students.
  • Practice area: Housing conditions. Tenants who have serious but non-emergency problems with the living conditions in their homes.
  • Service level: Advice only. Volunteers provide legal advice over the phone to clients screened by Legal Aid NC.
  • Service format: Remote. Volunteers interact with clients over the phone.
  • Service duration: 1-2 hours per case, which includes preparing a follow-up advice letter to the client summarizing their legal issue and the legal advice provided to them.
  • Service location: Individually from the volunteer’s office or home, or as a group with colleagues from the volunteer’s employer or local bar.
  • Volunteer support: Malpractice insurance. Practice-area training and resources (guides, checklists, templates, etc.). Mentoring by an experienced Legal Aid NC attorney. Learn more.

Sign up!

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