Less than 1 week until Affordable Care Act open enrollment begins!

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Raleigh—NC Navigators are here to help North Carolinians safely enroll in affordable health insurance plans via HealthCare.gov during the Affordable Care Act’s eighth open enrollment period, which starts Nov. 1 and runs through Dec. 15.

Throughout open enrollment, North Carolina consumers can call 1-855-733-3711 (toll-free) or visit ncnavigator.net to schedule a free, confidential, remote appointment with a certified NC Navigator in their area.

Fast Facts

  • Act fast! Time is limited! Open enrollment runs from November 1 to December 15.
  • Call or click for assistance! Toll-free: 1-855-733-3711, Online: ncnavigator.net
  • Coronavirus is covered! Testing and treatment for Coronavirus is covered in all Health Insurance Marketplace plans!
  • Financial assistance is available! Nine in 10 North Carolinians enrolled in a HealthCare.gov plan receive financial assistance. Navigators can help consumers determine eligibility for financial assistance.

In order to provide high quality assistance while maintaining health and safety during the pandemic, consumers will be able to book enrollment appointments that will be held via telephone or online web conferencing. In-person enrollment opportunities will be limited this open enrollment period. Check out the events calendar on ncnavigator.net for a current list of web-based and limited in-person events.

NC Navigators are trained to help consumers enroll in coverage on the Health Insurance Marketplace at HealthCare.gov, the online storefront that consumers can visit to browse and enroll in affordable, comprehensive health insurance plans. NC Navigators can help consumers understand the details of the plans available on HealthCare.gov, determine their eligibility for financial assistance, and provide unbiased support in completing the enrollment process.

“We want consumers to know that health coverage is more important than ever during this pandemic and assistance by a navigator is needed more than ever for so many. We are here to help in a safe and socially distant way during this open enrollment period,” Mark Van Arnam, director of the Consortium, said.

“Nine in ten North Carolinians who enrolled in a HealthCare.gov plan during the last open enrollment period received financial help that lowered the monthly cost of their coverage to an average of less than $61.00. Our navigators are ready to help consumers accurately determine if they are eligible for financial assistance and, if so, help them enroll in a quality, affordable health insurance plans that is the right fit for their needs and their budget.”


The NC Navigator Consortium is a group of six health care, social service and legal aid organizations that helps North Carolina consumers enroll in affordable, comprehensive health insurance plans on HealthCare.gov, the Health Insurance Marketplace established by the Affordable Care Act. Members of the consortium are Access EastCharlotte Center for Legal AdvocacyCouncil on Aging of Buncombe CountyCumberland HealthNetHealthNet Gaston, and Legal Aid of North Carolina, which leads the consortium. The consortium is funded in part by the Centers for Medicare and Medicaid Services, the Kate B. Reynolds Charitable Trust and Cone Health Foundation. Learn more at ncnavigator.net.

Legal Aid of North Carolina is a statewide nonprofit law firm that provides free civil legal help to low-income and vulnerable North Carolinians. Learn more at legalaidnc.org or follow us on FacebookTwitter and YouTube.

Media contact

Mark Van Arnam, Director, NC Navigator Consortium, 704-785-0839, MarkV@legalaidnc.org