JusticeHub
Your digital front door to justice.
JusticeHub connects North Carolinians to the right legal resources, services, and community support through intelligent AI guidance and human triage.
It simplifies complex legal systems — helping people take action faster and with confidence.
- 10,000+ users served in pilot phase.
- Expanding statewide in 2026.
Co-developed with A2JTech. Supported by SECU Foundation & LSC TIG.
LIA 2.0 – Legal Information Assistant
Access by voice, chat, or text — anytime, anywhere.
LIA 2.0 offers plain-language legal information through an enhanced voice and chat interface with read-aloud features and Spanish-language optimization.
It meets users where they are — expanding access for people with disabilities, literacy challenges, or limited internet
Co-developed by LawDroid. Supported by SECU Foundation & LSC TIG.
LSA & Text Intake
AI-powered intake for every phone, not just smartphones.
LSA (Legal Services Assistant) and Text Intake allow people to begin the application process using voice or SMS — no Wi-Fi required.
Designed for rural and low-connectivity communities, these tools turn any device into a doorway to help.
- Currently in beta, piloting in rural eastern NC.
- Modeled for replication in other states.
Supported by Open AI and SECU Foundation
Modernizing Access Initiative
Redesigning service delivery for a new era.
Our organization-wide transformation integrates AI triage, cloud infrastructure, and streamlined workflows to modernize how Legal Aid of NC serves clients statewide.
- 40% increase in internal efficiency
- Data-integrated systems connecting intake, referral, and case management.