Topic: Healthcare Access

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Raleigh, N.C. – The NC Navigator Consortium welcomes the start of Open Enrollment for the Health Insurance Marketplace® at HealthCare.gov with an updated website to help North Carolina residents get covered at NCNavigator.net. While Open Enrollment lasts until Jan. 15, 2023, the NC Navigator Consortium’s statewide network of health insurance Navigators work year-round to answer questions about health coverage, help consumers update their HealthCare.gov policies and enroll in new ones after qualifying life events. To that end, the upgraded NCNavigator.net makes it easier to connect consumers with the information they need, and access to the free, unbiased help finding quality, affordable coverage they have come to trust.

Open Enrollment for HealthCare.gov Marketplace coverage will not end until Jan. 15, 2023, but those who need coverage starting Jan. 1, 2023, will need to apply by Dec. 15, 2022. The NC Navigator Consortium’s federally qualified health insurance Navigators are available by free appointments (by phone, in person or virtually) to provide local help to consumers needing to apply for or update their Marketplace coverage. Appointments may be scheduled online by calling 1-855-733-3711 or online at NCNavigator.net.

Designed and developed by Kelso Communications and J.D. Ledford of 18 Stone Design, the new NCNavigator.net features FAQs and resources to educate consumers on the importance of health insurance, the difference between HealthCare.gov and Medicaid/CHIP and more. The site also features important updates such as next steps for Bright Health policyholders following the termination of their policies, and those who may be impacted by the end of the family glitch which makes it possible for families to purchase coverage other than employer-sponsored health insurance.

NC Navigator homepage screenshot.png

“The service we provide is even more critical now the family glitch has been fixed, making millions more eligible for coverage on the HealthCare.gov Marketplace,” said Mark Van Arnam, director of the NC Navigator Consortium, who added that coverage has never been more affordable. “Thanks to tax credits and subsidies made possible by the Inflation Reduction Act, four out of five enrollees are getting covered for $10 or less.”

The NC Navigator Consortium connects consumers to qualified health plans that provide essential health benefits and preventive care, in addition to mental health care, ER care and maternity coverage, not limited by caps or pre-existing conditions. Health insurance Navigators help North Carolinians maximize their coverage by:

  • Taking time with them to help avoid mistakes
  • Showing all options, ensuring their providers are in-network
  • Explaining terminology and processes, increasing health insurance literacy
  • Assisting them with estimating their income for the year ahead, one of the most difficult parts of the HealthCare.gov application process

The NC Navigator Consortium is the only federally funded entity of its kind in North Carolina, supported in part by the Centers for Medicare & Medicaid Services. Learn more at NCNavigator.net, and follow on Facebook, Twitter and Instagram. Members of the Consortium are Access East, Charlotte Center for Legal Advocacy, Council on Aging of Buncombe County, Cumberland HealthNET, HealthCare Access, HealthNet Gaston, Kintegra Health, NC FIELD and Pisgah Legal Services. The Consortium is led by Legal Aid of North Carolina

Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people in order to ensure equal access to justice and to remove legal barriers to economic opportunity. Learn more at legalaidnc.org and follow on Facebook, Twitter, Instagram, LinkedIn and YouTube

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The project described was supported by Funding Opportunity number NAVCA210405-02-00 from the Centers for Medicare and Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies.

Topic: Healthcare Access

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Grant is the second largest award given to 59 organizations across the country

Raleigh – The NC Navigator Consortium is proud to announce that the total for its 2022 CMS Navigator Cooperative Agreement is $6,444,386, the second largest award given to 59 navigator organizations in the United States. The NC Navigator Consortium reaches more than 300,000 North Carolinians each year, providing peace of mind to those seeking free, unbiased help finding quality, affordable health insurance coverage. This grant will enable the organization to expand its reach and increase awareness of the credits and subsidies available on the Health Insurance Marketplace® at HealthCare.gov. More about the NC Navigator Consortium is available at ncnavigator.net. Information about the program and all 2022 awardees can be found on the Centers for Medicare & Medicaid (CMS) website.

The NC Navigator Consortium is a nonpartisan, nonprofit group of organizations whose health insurance navigators connect consumers to qualified health plans that provide essential health benefits and preventive care, in addition to mental healthcare, ER care and maternity coverage, not limited by caps or pre-existing conditions. Navigators show consumers all their options, and check to ensure their providers and prescriptions are covered on the plan they select. Navigators are available year-round for questions and to address other issues like qualifying life events, special Open Enrollment periods and income adjustments.

“We thank CMS and are humbled by the vote of confidence in our organization that this award represents,” said Mark Van Arnam, director of the NC Navigator Consortium, who added more than one million North Carolinians are uninsured. “This grant will ensure every North Carolina resident has access to the help they need to get coverage to keep their families healthy.”

According to CMS: “Since 2013, Navigators have helped Americans understand their health insurance options … As trusted community partners, their mission focuses on assisting the uninsured and other underserved communities. Navigators serve an important role in connecting communities that historically have experienced lower access to health coverage and greater disparities in health outcomes to health coverage.”

“With adequate health insurance, families in poverty don’t have to choose between staying healthy and feeding their family or keeping the lights on,” said Ashley Campbell, CEO of Legal Aid of North Carolina, which leads the NC Navigator Consortium. “Access to affordable health insurance is key to providing stability for our clients and helps move families out of poverty.”

The NC Navigator Consortium is the only federally funded entity of its kind in North Carolina, supported in part by the Centers for Medicare & Medicaid Services. Learn more at ncnavigator.net, and follow on FacebookTwitter and Instagram. Members of the Consortium are Access EastCharlotte Center for Legal AdvocacyCouncil on Aging of Buncombe CountyCumberland HealthNETHealthCare AccessHealthNet GastonKintegra HealthNC FIELD and Pisgah Legal Services. The Consortium is led by Legal Aid of North Carolina

Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people in order to ensure equal access to justice and to remove legal barriers to economic opportunity. Learn more at legalaidnc.org and follow on FacebookTwitterInstagramLinkedIn and YouTube

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The project described was supported by Funding Opportunity number CA-NAV-21-001 from the Centers for Medicare & Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of the U.S. Department of Health and Human Services or any of its agencies.