Archives: Projects

Temporarily Limiting Intake of Second Chance Project 

Dear Community, 

We are taking a brief pause on some aspects of the current operations of the Second Chance Project to enhance and innovate our services. 

Up to this point, our focus has been on general client intake and clinic events to provide expunction and driver’s license restoration services to the public. However, the overwhelming demand for our services is outpacing our ability to provide services under the current model. We believe we can better serve our clients by reconfiguring our processes and being more strategic in our approach. 

To achieve this, we are temporarily shutting down certain aspects of the Second Chance Project to allow for strategic planning, collaboration, and reorganization. We’re thrilled to partner with our Innovation Lab to facilitate this process. 

During this transition period, our intake will be limited as follows: 

  • Services in New Hanover County: Due to overwhelming demand in New Hanover County, we are pausing phone intake for Second Chance Wilmington. We will only be accepting direct referrals from Port City United.
  • Durham County Services: Individuals residing in Durham or with cases in Durham seeking expunction or license restoration assistance should apply for services in person at the DEAR office in the Durham County courthouse. 
  • General Intake for Other Areas Suspended: For residents outside of Durham, general intake for expunction or license restoration services is temporarily suspended. 

We’re aiming to unveil our revamped program by mid-June, packed with enhancements to better meet the needs of our community. We look forward to serving you again, and serving you better, soon! 


Legal Aid of North Carolina 

Archives: Projects

During April 2021, Legal Aid of North Carolina initiated a new statewide project, the Medicaid Appeals Technical Team (MATT), that is tasked with serving the legal needs of the 1.7 million Medicaid beneficiaries in North Carolina who have been enrolled into Prepaid Health Plans (PHPs) during the State’s transition from a fee-for-service model of healthcare delivery to a capitated managed care model.   

MATT’s inaugural work during 2021-2022 was funded by grants from the Kate B. Reynolds Charitable Trust.  MATT works collaboratively with our legal and community partners in North Carolina and nationally to achieve our goals of enforcing Medicaid beneficiaries’ rights, monitoring systemic issues through our appeals work to insure that the interests of beneficiaries are centered in the State’s transition to managed care, educating community partners about beneficiary rights to insure that beneficiaries are connected to resources to address issues in a timely fashion, and bringing a health justice and equity lens to our legal advocacy work to address inequities in our healthcare system, particularly systemic barriers created by structural racism and other forms of oppression.     

Our Services

Advice and Consultation:

  • Medicaid eligibility issues;
  • Access to Medicaid services;
  • Beneficiary billing issues.

Representation in State Fair Hearings:

  • Denials of Medicaid eligibility and terminations of coverage;
  • Denials or reductions of medically necessary care and services;
  • Denials of requests to disenroll or change plans.

Archives: Projects

← Back to Housing


​The Fair Housing Project of Legal Aid of North Carolina works to eliminate housing discrimination and to ensure equal housing opportunity for all people in North Carolina through education, outreach, public policy initiatives, advocacy and enforcement.​

Visit the website to learn more.


Archives: Projects

← Back to Healthcare Access

Legal Aid of North Carolina is the leader of the NC Navigator Consortium, a group of health care, social service and legal aid organizations​ that provides free, in-person help to North Carolina consumers seeking to enroll in affordable health insurance plans on, the Health Insurance Marketplace​ established by the Affordable Care Act.

Navigators are trained to help consumers understand the details of plans available on the Health Insurance Marketplace, determine which plan will best meet their needs, determine eligibility and apply for financial assistance, and complete the enrollment process.

Navigators meet with consumers in free, in-person, one-on-one, confidential sessions at convenient locations throughout the state. Strict security and privacy standards are in place to ensure that consumers’ personally identifiable information is protected.​

Thanks in large part to the efforts of the consortium, North Carolina has the third-highest number of enrollments out of the nearly 40 states that use the Health Insurance Marketplace. Only Florida and Texas, states with more than double the population of North Carolina, have more enrollments.

​The NC Navigator Consortium is funded by the Centers for Medicare & Medicaid, part of the U.S. Department of Health and Human Services.​​

Members of the consortium are Access EastCharlotte Center for Legal AdvocacyCouncil on Aging of Buncombe CountyCumberland HealthNetHealthNet Gaston, and Legal Aid of North Carolina, which leads the consortium.


Archives: Projects

← Back to For Veterans

The Veterans Law Project is a statewide unit of Legal Aid of North Carolina that provides civil legal services to homeless Veterans and Veterans at risk for homelessness. “At risk” Veterans include those who (1) couch surf or live in someone else’s home due to finances, (2) have been given an eviction notice, (3) have moved two or more times in the last 60 days, (4) live in a hotel or motel, (5) are fleeing or attempting to flee domestic violence, or (6) have otherwise unstable housing.

Goal: To help low-income Veterans overcome the legal barriers preventing them from living self-sufficiently and seeking economic opportunity.

Our services

VLP attorneys provide representation in matters involving:

  • VA Disability Compensation 
  • Discharge Upgrades 
  • Military Records Corrections

Through the VLP, staff in local LANC offices, as resources allow, represent veterans in legal matters such as:

  • Criminal Record Expunctions
  • Driver’s License Restoration
  • Public Benefits Appeals (SSA SSI/SSDI Medicaid, SNAP/Food Stamps)
  • Consumer Matters (Debt Collection, Bankruptcy, Deceptive Trade Practices)
  • Mortgage Foreclosures 
  • Housing (Evictions, Unsafe Conditions, Housing Subsidy Retention)

Get help

Veterans Law Project

Email (separately or through the form below)
or leave a voicemail on the VLP Hotline at
(919) 850-5959.

Additional information about VA programs for homeless veterans can be found at this link.

Email Form

Lunch & Learn: Medicaid Expansion

Lunch & Learn: Estate Planning Docs, Wills, & POAs


Archives: Projects

← Back to Education

The Right to Education Project (REP) is the statewide education justice project of Legal Aid of North Carolina that fights for students in the public education system to get access to the quality education they have a right to, and to end the school to prison pipeline.

REP works through three main pathways to achieve greater education justice for students in North Carolina public schools.

Direct Advocacy

One-on-one advice, support, and/or legal representation for students and parents

Community Education

Presentations, trainings, and publications on students’ and parents’ rights related to education and public school

Community Lawyering

Advocacy in support of and in partnership with community groups & youth justice advocates to build parent and student power

REP works to protect North Carolina public school students, including those in charter schools, who are experiencing the following forms of school push out:

Enrollment & Access

Denials of educational access, including situations where students are denied enrollment, and/or timely, appropriate access to a sound basic education. This can include a school environment that prevents a student from being able to learn.

Suspension, Expulsion, & Alternative School Placements

Direct school push-out by exclusionary discipline, including situations where students face unlawful and/or excessive out-of-school suspension, expulsion, or punitive placement in an alternative school or program.

Special Education & Disability-related Needs

Indirect school push-out as a result of a school’s failure to address a student’s disability-related needs, including situations where a student with a disability isn’t being given needed services and/or is excluded from the school environment or their non-disabled peers.

Discrimination & Harassment

Indirect school push-out as a result of a school’s maintenance of a hostile environment, including situations where a school creates and/or fails to take steps to address a discriminatory hostile environment.

Managing Attorney

Jen Story

Supervising Attorney

Carlton Powell

Staff Social Worker

Katie Haberman

Staff Attorneys

Crystal Ingram

Hetali Lodaya (EJW Fellow)


Tyler Fleming

Law Associate

Rebecca Cathcart

If you are looking for COMMUNITY EDUCATION, fill out the below form to learn more about trainings we can offer groups, and to request tabling, training, or office hours with our team.

If you are seeking LEGAL SUPPORT FOR YOUR STUDENT, contact the Legal Aid NC Helpline:

Legal Aid NC Helpline

Toll-Free: 1 (866) 219-LANC (5262)

8:30 AM – 1:30 PM, Monday – Friday
5:30 PM – 8:30 PM, Monday & Thursday

Apply for free help with civil (non-criminal) legal issues. Those 60 and older should call the Senior Helpline.

The Right to Education Project's Newsletter


Archives: Projects

← Back to Housing

The Durham Eviction Diversion Program is a partnership of our Durham office, Duke Law’s Civil Justice Clinic and the Durham Department of Social Services. The program uses tenant education, legal advocacy and rental assistance to prevent evictions and increase housing security for low-income renters in Durham County.

Free Eviction Advice for Qualifying Tenants

Are you a Durham resident undergoing an eviction? Come to Legal Aid’s courthouse clinic to get connected with a free attorney.

Clinic Hours

Open Monday – Friday 9AM-2PM
3rd floor, Room 3200

Please Bring

  • Your court papers
  • Lease
  • Ledger

If you are an agency seeking to refer a community member facing eviction or housing insecurity, please email us. If you are an individual seeking immediate legal service from a trained professional, please call the number below:

(984) 297-2016 Open Mon-Fri 9 AM – 2 PM

The Durham Eviction Diversion Program relies on the support of community members committed to housing security. Each year, dozens of volunteers and interns commit hundreds of hours to helping our neighbors stayed securely housed. 

Volunteering could be downloading and distributing our fliers below to your communities. It could also mean working shoulder-to-shoulder with our staff on some of the following tasks: developing K-12 curricula; researching local and state policies; facilitating community relationships; working one-on-one with clients; and building websites like this. 

Interested in volunteering or interning to ensure that all people have a place to call home? 

Reach us by email at or by phone at (984) 297-2016

The Durham Evictions Mapping Project tells the story of housing insecurity and eviction in Durham during the COVID-19 pandemic as experienced by clients of the Durham Eviction Diversion Program.

Click here to be taken to the full website for the Durham Evictions Mapping Project. 

History of Settlement and Housing in Durham

The COVID-19 pandemic has exacerbated the eviction crisis in Durham. Housing insecurity has long riddled the city. Read about the connections between past and present history of housing in Durham. 

Ms. Smith

“[When COVID-19 restrictions] were starting to be lifted to the point at which landlords can take people to court….I was able to talk to someone [at the Durham Eviction Diversion Program]…to get a few guidelines of what I could do or who I could turn to with this situation.”  

Ms. Gonzalez

The Durham Eviction Diversion Program “prevented me from being evicted and made it possible for me to pay my rent and be able still to do the things I needed to do for my children and pay the rest of my bills, so it was very helpful. I’m very appreciative…

A lovely woman at Legal Aid was very good too– she was on top of everything, she was easy to work with, she was efficient, it was all around good experience.” 

Mr. Brown

“If it was not for [the Durham Eviction Diversion Program] me and my children would probably not have anywhere to stay… I’ve just never seen a program move as fast as this program has…I’m just really grateful for it.” 

Walk in Ministry

“We have collaborated with Legal Aid throughout the pandemic.  Our Walk In Ministry financially serves some of the most vulnerable individuals in the community and Legal Aid has provided the legal protection that has kept many of these individuals and families from becoming homeless.  Legal Aid has been responsive to our referrals, has followed through with services, and has treated clients with respect.”  

Duke Memorial UMC

” Duke Memorial United Methodist Church was excited to join with Legal Aid just a year ago to assist our neighbors’ housing needs. Our congregation’s Good Samaritan Fund is operated by volunteers who respond to requests once a month so we recognize we do not have the resources to assist the huge need in our neighborhood. Legal Aid Eviction Diversion Program has a working relationship with clients which means they know the areas of greatest need and where our funds will have the greatest impact.  In the past six months we have helped 9 households with an average of $250 per household. We are thankful for this partnership.” 

Durham Congregations in Action

“Durham Congregations In Action has supported the work of Legal Aid for the past four years.  Their work on eviction prevention has been an essential resource for our network of faith-communities and nonprofit partners.  We’ve relied on Legal Aid’s analysis for educating faith-community leaders and identifying action steps to assist people in housing crisis.  Legal Aid’s partnership has provided housing advocates and faith-communities involved in homelessness intervention an additional avenue for keeping people housed.” 


Archives: Projects

← Back to Disaster Relief

​Visit the Disaster Relief section of our website for help and free legal education.

About the Project

Legal Aid of North Carolina’s Disaster Relief Project provides legal assistance and education to survivors of natural disasters in North Carolina and supports community economic development and equitable long-term recovery and resiliency in disaster-impacted communities.  

The Disaster Relief Project’s services include: 

  • Providing disaster survivors with information about their rights following a natural disaster
  • Advocating for clients when they are applying for recovery fund assistance and appealing decisions, when needed 
  • Standing up for disaster survivors who were victimized by fraudulent contractors or bad-actor landlords 
  • Connecting clients to community resources 
  • Clarifying title and property ownership, including providing wills and advanced directives for those who have been affected by a natural disaster 
  • Supporting local long-term disaster recovery organizations by writing bylaws, providing document templates, and helping groups incorporate as 501(c)(3) nonprofit 
  • Hosting disaster recovery education sessions and legal clinics 

The Disaster Relief Project is funded by a grant from the Legal Services Corporation and the Wells Fargo Foundation.  

Legal Aid NC Helpline

Toll-Free: 1 (866) 219-LANC (5262)

8:30 AM – 1:30 PM, Monday – Friday
5:30 PM – 8:30 PM, Monday & Thursday

Apply for free help with civil (non-criminal) legal issues. Those 60 and older should call the Senior Helpline.